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Standing Working
Group 3 – Sub-theme 03:
Professional Service Organizations and Knowledge-Intensive Work
Convenors:
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Session I: Thursday, July
10 – 11:00–12:30
Organizing PSF – The Professionals, the Clients, and the Firm |
Laura Empson, Joseph P. Broschak and Huseyin Leblebici
Beyond received wisdom: An integrative perspective on organizing
professionals
Robin Fincham
Expert labour, occupational ascendancy and identity: A comparative critique
Flore Bridoux, Régis Coeurderoy and Rodolphe Durand
Heterogeneous motivational drivers of knowledge generation and
deployment: Implications for the design of knowledge-intensive firms
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Session II: Thursday, July
10 – 14:00–15:30
Client Relations and Competitive Advantage |
Natalia Nikolova and Timothy Devinney
The nature and role of power in client-consultant relationships:
An empirical study
Blair Winsor
Making up time: Innovation and time in consultancy practice
Katrin Bähring
Intermediaries in the field of interim management and their
capacity to build sustainable competitive advantages
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Session III: Friday, July
11 – 9:00–10:30
Challenges of Managing the Professionals |
Rosalia Cascón-Pereira, Mireia Valverde and María-Tatiana Gorjup
Wearing two hats: The difficulties of managing at mid-level in
hospitals
Mary Keating and Aoife McDermott
The strategic management of professionals: The void (in the?)
role of HRM
A. H.J. Klopper, S. Siesling, N. Meerdink, C.P.M. Wilderom and
W.H. van Harten
Professional culture gaps and stereotypical images between
physicians and managers in Dutch hospitals
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Session IV: Friday, July
11
– 14:00–15:30
– Parallel Sessions – |
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Parallel Stream A: Mergers in PSFs –
Causes and Consequences
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Sebastian Kinne and David Grant
Professional service firm mergers: A systemic discursive
perspective
Samia Chreim
Integration and dis-integration of acquired professional services
firms
Megan S. McDougald
To be or not to be one: Issues of professional identity within a
segmented profession
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Parallel Stream B: Learning and
Creativity in PSFs
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Tiina Tuominen
Change and innovation activities in professional service
organizations: Privileged, obliged, or ignored employees?
Philip Runsten, Svante Schriber and Andreas Werr
Integrating competencies in professional work – A study of
collective learning behavior in professional work groups
Juani Swart and Nick Kinnie
Cross-boundary learning in professional services firms: Client influences on ambidexterity
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Session V: Friday, July 11
– 16:15–17:45
Leadership and Identity in Professional Settings |
Lucia Crevani, Monica Lindgren and Johann Packendorff
Leadership as a collective construction: Re-conceptualizing
leadership in knowledge-intensive firms
Katleen de Stobbeleir, Susan J. Ashford and Dirk Buyens
The knowledge worker in his social labyrinth: The mediating role
of goals and group norms in linking empowering leadership to
feedback-seeking behaviour
Fabiola Bertolotti, Janet M. Dukerich, Diego Maria Macrì and
Elisa Mattarelli
The influence of multiple work identities on global R&D teams
effectiveness
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Session VI: Saturday, July
12 – 9:00–10:30
– Parallel Sessions – |
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Parallel Stream A: Innovation
Processes in PSFs
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Henning Droege and Elena Bou
The exploration & exploitation dilemma revisited: How does it
apply to innovation in professional service firms?
Antti Ainamo
Service development in professional knowledge work: A comparative
study of six consultancies
Abdessamad Ennabih, Allard C.R. van Riel and Zuzana Sasovova
Knowledge sharing between new service development teams: The
roles of organizational and project climate
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Parallel Stream B: New Insights on the
Organization of PSFs
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Mehdi Boussebaa
Micro-politics of global organizing within professional service
firms
Gregorio Perez Arrau and Elaine Eades
The managing of knowledge workers in the context of developing
countries: The case of the Chilean oenologists
Johan Alvehus
Master and servant? On the division of labour in professional
service firms
Frank Mueller, Martin Kornberger, Chris Carter and Anne Ross-Smith
The rules of performance: 'Playing the Game' in a big four
accounting firms
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Session VII: Saturday,
July 12 – 11:15–12:45
– Parallel Sessions – |
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Parallel Stream A: Introduction of New
Professional Services and Professions
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Dorothea Alewell, Katrin Bähring and Sven Hauff
Expected effects of using the services of professional HR
organizations: An empirical analysis of HR-outsourcing-decisions in
German firms
Heather Elms, Rodney Lacey and Robert A. Phillips
Professionals vs. profiteers: Legitimacy and private security
contractors
Cláudio Reis Gonçalo and Maria de Lourdes Borges
Knowledge strategies in health services: An analytic framework to
promote adhesion management to the treatment of chronical heart
disease
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Parallel Stream B: Motivation,
Conflict and Change in Professional Settings
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Anders Rosdahl
Performance related pay for social workers in Danish local
employment administration
Martin Fransson
Process mapping at the Swedish employment service: On cognitive
organization by self-assessment
Alberto Francesconi, Gabriele Cioccarelli and Claudia Dossena
Dangerous liaisons: Professionals versus managers and IT related
changes – The case of healthcare organizations |
