Can I view full screen?
Yes, and we highly recommend that you do. Please click on the expanding arrow image at the bottom right hand side of the video
screen. This will automatically make your view full screen. To exit full-screen mode, simply hit the "ESC" button on your
I can hear the host, but I can’t see any slides or video.
Please refresh your screen. This will require you to log back in, but will nudge the system to allow you access to all areas
of the Colloquium. If your Internet connection is not fast enough, it might cause the video to be disrupted, but allow the
audio to continue. Please also check to be sure no other programs or applications are running on your computer.
I can see the slides or video, but I can’t hear the host.
- Check to see that your speakers are on
- Ensure that your speakers are not muted
- Check the volume level
Can I take notes in sessions?
Yes! In each session, there is a note box on the right-hand side. Notes save automatically (there is no save button). You
can export your notes at any time by clicking the Export notes’ button at the top right-hand corner of the screen. This will
export into a word document.
Can we upload material (ppt, videos) on the platform?
The platform does not allow you to upload or share any content in advance. Papers are available via the EGOS website (your
MyEGOS). If you wish to share pre-recorded content, a host has to share her/his screen via the platform and make it available.
Where do I find the program of my sub-theme?
Programs for each sub-theme are compiled by the convenors. Convenors share the program with their participants via email.
Will the EGOS Colloquium 2020 be recorded?
The Colloquium Opening, the Sub-Plenaries and the EGOS General Assembly 2020 will be recorded.
Nothing is working, help!
If you have tried all of the above and can still not get online, contact our Live Support Helpdesk who will do their best to get you back online as soon as possible.