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Sub-theme 03 (SWG)
Professional Service Organizations and Knowledge-Intensive Work
Convenors:
Celeste P.M. Wilderom
University of Twente/Enschede (Netherlands)
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Huseyin Leblebici
University of Illinois/Champaign (USA)
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Session I: Thursday, July 5 – 11:00–12:30
Professional Service Organizing |
Andrew von Nordenflycht
What is a professional service firm … and why does it matter?
Wesley D. Sine and Pamela S. Tolbert
Institutions in action: Tenure systems and faculty employment
Mats Alvesson, Dan Kärreman, Andrew Sturdy and Karen Handley
Unpacking the client(s): Constructions, positions and client-consultant dynamics
Session II: Thursday, July 5 – 14:00–15:30
'The Client First' in Consulting? |
Elfi Ettinger, Rolf van Dick, Johannes Lehner and Tom Kent
Does it pay off to employ committed financial consultants?
Michael Mohe and David Seidl
The consulting intervention as perturbation
Nicole Reifenscheidt
The 'professional' client? – Changes in the clients' management of consulting projects
Session III: Friday, July 6 – 9:00–10:30
Client–Consultant Interaction |
Benjamin Wellstein
Expertise of supra-experts: Knowledge and knowledge production of management consultants
Erik Nagel
When professionals and their clients start to dance together – The dominant logics of the interaction between consultants and clients
Nathalia Nikolova, Markus Reihlen and Jan-Florian Schlapfner
Models of the client-consultant interaction: Exploring their empirical relevance to the consulting practice
Session IV: Friday, July 6 – 11:00–12:30
– Parallel sessions – |
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Group A – Distances in Consulting
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Anca Metiu, Michael Boyer O’Leary, Quintus R. Jett and Jeanne M. Wilson
Perceptions of proximity in collaborations among professionals
Elisa Mattarelli, Rosana Reis and Maria Rita Tagliaventi
The interplay between offshoring and professional identity in hybrid workspaces and its effects upon work practices
Reaffaella Cagliano, Evelyn Micelotta and Gianluca Spina
The country-effect on professional service firms’ organization: A comparison between Italy and France
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Group B – Innovation in Professional Service Provision
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Zlatko Bodrožić
Via the past to the future: Towards a reintegration of innovation into intervention
Dimitris Lamproulis
In-use values enhance the knowledge creation that leads to innovation
Wafa Hammedi, Allard C.R. van Riel and Zuzana Sasovova
Team reflexitivity in the screening stage of the service innovation process
Session V: Friday, July 6 – 13:45–15:15
New Insights for Professional Service Organizing |
Stephanos Avakian
Examining management consultancy practices that go beyond customized packages
Marion Brivot
Management control and organizational knowledge in professional service firms
Rudi Kirkhaug and Kjell Arne Røvik
The management of meaning
Session VI: Saturday, July 7 – 9:00–10:30
– Parallel sessions – |
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Group A – Public Services
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Andreas Rosdahl
Performance related pay for social workers in Danish local employment administration
Elina Hyrkäs, Jianzhong Hong and Kaisu Puumalainen
Strategic perspectives on the development of competence management in Finish municipalities
Sabina Nuti and Chiara Seghieri
Human resource management in a 'professional bureaucracy' context: Findings from the Tuscan health care system
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Group B – Strategizing Professionals in PSF's Strategizing
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Sascha Kraus, Søren Henning Jensen and Carl Henning Reschke
Strategic actions and the evolution of PSFs – A literature review
Paula Jarzabkowski, John Sillince and Duncan Shaw
Internationalization in a business school: Co-existing and entwined professional and organizational narratives
Oskar Amén
The expert based organization, a conceptual discussion and a practical example
Session VII: Saturday, July 7 – 11:00–12:30
– Parallel sessions – |
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Group A – The New Professionals
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Marja Gastelaars and Ellen van Wijk
Between autonomy, responsibility, and domestication: The creative professionals
Magnus Johansson
Professional groupings and customized deliveries in industrial organizations
Kirsti Sarheim Anthun
An ethnographic study of an Norwegian software developing unit in a large multinational firm
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Group B – Developing Professional Skills
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Sébastien Gand, Philippe Lefebvre and Jean-Claude Sardas
Change in the activity of a democratic professional service firm: How to manage skills' differentiation in an egalitarian organizational form?
Siw M. Fosstenløkken
Competence development in professional service firms
Sheila M. Puffer and Daniel J. McCarthy
Can Russia's state-managed, network capitalism be competitive? Institutional pull versus institutional push
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