Sub-theme 17: Unexpected Events: Sensemaking, Monitoring, Coping

Daniel Geiger, University of Hamburg, Germany
Kathleen M. Sutcliffe, University of Michigan, Ann Arbor, USA
Georg Schreyögg, Freie Universität Berlin, Germany
Session I: Thursday, July 03, 11:00 to 12:30, G3-46
Theorizing the Unexpected
Chair: Georg Schreyögg
Jochen Runde, Alberto Feduzi and Philip Faulkner
Theorizing unknown unknowns and Black Swans
Discussant(s): Olivier Berthod
Lasse Gerrits and Danny Schipper
An exploration of the possibilities of using DNA in analyzing complex system disruptions
Discussant(s): Derin Kent
Welcome to the Sessions
Session II: Thursday, July 03, 14:00 to 15:30, G3-46
Sensemaking and Sense-discrediting
Chair: Kathleen Sutcliffe
Martin Svensson and Markus Hällgren
Listen! On audio-based sensemaking in emergency call taking practice
Discussant(s): Christian Huber
Ioanna Constantiou, Arisa Shollo and Morten Vendelø
New communication technologies and organizational capacity to anticipate and cope with unexpected events: The case of Diesel engine failure in cargo vessels
Discussant(s): Julia Hillmann
Simone Ostermann and Georg Schreyögg
The art of doubting: Sensemaking and sense-discrediting facing unexpected events in an ICU ward
Discussant(s): Alberto Feduzi
Session III: Thursday, July 03, 16:00 to 17:30, G3-46
Coordinating Networks in Unexpected Events
Chair: Daniel Geiger
Michael Grothe-Hammer, Olivier Berthod, Jörg Sydow and Gordon Müller-Seitz
From high-reliability organizations to high-reliability networks? Collective organizing in the face of emergency
Discussant(s): Tor Olav Grotan
Derin Kent
Emergency or crisis? Interorganizational collaboration and contestation during the 2003 SARS outbreak
Discussant(s): Christian Gärntner
Véronique Steyer and Hervé Laroche
Managing the unexpected in expected events: The 2009 influenza pandemic as a slippery event
Discussant(s): Anja Schröder
Session IV: Friday, July 04, 09:00 to 10:30, G3-46
Coping with Unexpected Events
Chair: Georg Schreyögg
Thijs Willems and Alfons van Marrewijk
Activating the whole circus? The routinization and dedramatization of repetitive disruptions in the Dutch railway network
Discussant(s): Wasko Rothmann
Anja Schröder and Simone Ostermann
Coping with complexity: Two contrasting appr oaches in dealing with unexpected events
Discussant(s): Danny Schipper
Tobias Steinrode
Decisions in everyday firefighting: sensemaking of firefighters
Discussant(s): Maarit Pedak
Session V: Friday, July 04, 14:00 to 15:30, G3-46
Culture and the Unexpected
Chair: Kathleen Sutcliffe
Iain Munro
Towards a hermeneutics of bomb disposal: A case study of high reliability culture
Discussant(s): Tania Christopoulos
Maarit Pedak, Salla-Maaria Laaksonen, Salli Hakala, Minttu Tikka and Antti Silvast
Small leak or significant release? An ethnographic study of sensemaking in a nuclear power plant emergency exercise
Discussant(s): Martin Svensson
Wasko Rothmann, Matthias Wenzel and Heinz-Theo Wagner
Coping with unexpected opportunities to break paths
Discussant(s): Ekatarina Svetlova
Session VI: Saturday, July 05, 09:00 to 10:30, G3-46
Organizing Resilience
Chair: Daniel Geiger
Julia Hillmann and Edeltraud Guenther
Organizational resilience: Scale development and validation
Discussant(s): Simone Ostermann
Anais Valiquette-l'Heureux, Julie-Maude Normandin, Pernelle Smits and Marie-Christine Therrien
Tightly coupled governance for loosely coupled wicked problems
Discussant(s): Ioanna Constantiou
Tor Olav Grøtan
Thinking and acting resiliently under the imperative of compliance: some potential insights.
Discussant(s): Tobias Steinrode
Session VII: Saturday, July 05, 11:00 to 12:30, G3-46
Monitoring Emergencies
Chair: Georg Schreyögg
Christian Huber, Christian Gärtner and Jaromir Junne
Exploring the visual and socio-material grammar of emergency planning, monitoring and decision making
Discussant(s): Véronique Steyer
Tânia Pereira Christopoulos, Maria Luisa Bestetti and Adriana Wilner
Enhancing improvisation skills by experimental learning – The case of São Paulo government agents
Discussant(s): Matthias Wenzel
Tommaso Palermo, Michael Power and Simon Ashby
The production of risk culture: Sites and sensemaking
Discussant(s): Ian Munro
Wrap-up & Farewell: Daniel Geiger, Kathleen Sutcliffe, Georg Schreyögg